Refunds and Returns

If  your goods are not satisfactory then they can be returned. 

When you return goods:

  • Tell us you want to return an item
  • Let us know why you would like to return them
  • Make sure the goods are in the same condition as you received them

You will then be entitled to an exchange or refund.

What to do next

Use the contact form to send us a message or call the Kool Kidz shop on 01937 589 422.

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